Credit Card Payment

We only accept Visa, Master card and Paypal. Your online orders are directly connected to our merchant bank JETCO payment system through SSL connection. You can choose either VISA or Master card payment and enter credit card information in it. We do not save any of your credit card information while transaction making.

Shipment and Delivery

We provide high quality and reliable shipment service to our customers. We offer EMS and Airmal Service to overseas customers and Local Courier service to our local customers. We are using Hong Kong Post Service to deliver goods all over the world. If customers want another courier services, please contact our customer service info@ishop2go.com for further enquiries.

Refund Policy

Refund policy does not apply at any situations including damaged, lost, wrong address delivery etc. Otherwise, mailing insurance should be applied. We would issue an additional mailing insurance quotation upon your request.

On the other hand, if you want other express shipping method, like UPS / DHL / Fedex, please send us the request and contact our customer service cs@ishop2go.com. They would process after receive your request.

Return Policy

If it is provided to be the factory's default or damaged via postal, please take photos about the damaged goods conditions and email to our customer service cs@ishop2go.com. We shall take appropriate actions to tackle the problem. We may request from resending the goods to you but we would not bear any additional shipment cost in case any situations can apply. Refund policy is not applied at any situations.

For Local Customer

Hong Kong customers can pick up purchased merchandises at Tai Po Market KCR Station, to do so please comment wiht "Pick up at Tai Po KCR Station" in the Shopping cart during checkout. Our customer service will contact you with pickup details within 24 hours. Please note that we will charge additional 5% service fee, and the rest of the paid shipping fee will be refunded.